WESTERN CO. S.r.l. offers a warranty in case of defects on its entire range of Western branded products and on some products marketed by it.

This Limited Warranty covers manufacturing and material defects of the products indicated below (‘Products’):

– WESTERN CO. brand products. S.r.l. brand products.

– W-Hi series inverters and batteries

– Photovoltaic modules branded WESTERN CO. S.r.l.

The Warranty certificate is available on the website www.western.it/en in the pages dedicated to each single product.

The Warranty applies exclusively to the purchaser who has purchased the Products from an authorised seller of WESTERN CO. S.r.l.

The Limited Warranty can be transferred by the purchaser to an assignee, and will remain in force for the period of time remaining in compliance with the above mentioned warranties, provided that the Products are not transferred out of the original country of installation and any re-installation is carried out in compliance with the installation instructions and that the use guidelines accompany the Products (collectively, the ‘Documentation’).

The application of the warranty is subject to the proven defectiveness of the Product and does not cover any defects other than those described in the warranty conditions set out in the manual accompanying each Product and in the warranty certificate available on our website.

Technical assistance under warranty is provided at the sole WESTERN CO. S.r.l.

To open a service report fill in the form at the following link: https://www.western.it/en/support/

Upon expiry of the warranty period or when one of the causes that entitle to the warranty expires, the assistance interventions will take place and the costs incurred for the replaced or repaired parts will be charged.